Standards of Excellence

Hospice is a philosophy of care that focuses on quality of life rather than curative treatments, providing care, comfort and support for you and your family. Hospice can be provided wherever you call home, whether that is your family home, assisted living or even a long-term care facility.

 

Willow Tree Hospice is a local agency, founded by nurses and deeply rooted in the local

community. Our hospice team is dedicated to making you comfortable and relieving your symptoms and pain for the entire length of your illness. Our commitment to excellence is the keystone of this organization:

 

We are always available:

  • Phone inquires are handled immediately.
  •  If you meet eligibility, admission to hospice typically occurs within two hours of inquiry for qualified patients.
  • After Hour Calls are put directly through to the RN on call—no waiting for call-backs.
  • Our staff always offers to come to you, regardless of the time or day.
  • We maintain a low RN to patient ratio to ensure availability.

 

Our staff is highly trained and qualified:

  • The majority of our staff, including CNAs (Certified Nursing Assistants) have additional training in dementia.                                     (Certified Dementia Practitioners/CDP)
  • Patients have the same RN (Registered Nurse) and CNA throughout care.
  • All of our staff live locally, so they can respond quickly.
  • CNA staffing is available up to seven days per week.

 

We can be with you if you choose a bedside vigil:

  • Since 2015, 90% of patients had Willow Tree staff and/or family or facility staff at their bedside at time of death.

 

Families are highly satisfied with Willow Tree Hospice care.

  • An independent survey by the Consumer Assessment of Healthcare Providers and Systems (CAHPS) revealed that families
    surveyed were consistently satisfied with care provided by Willow Tree Hospice.

 

The 2015 results of the annual, unannounced survey by the PA Department of Health

found Willow Tree Hospice consistently achieved the highest standard of care.

Please feel free to call us with questions at any time. 610-444-8733

 

 

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Call Us: 610-444-8733

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Supporting patients and families in Southeastern Pennsylvania with

quality end of life care and services.

Willow Tree Hospice

616 E. Cypress Street

Kennett Square, PA 19348

610-444-8733

 

info@willowtreehospice.com

 

Copyright © 2006-2016 Willow Tree Hospice. All rights reserved.